MIRAI TERMS OF SERVICE

Effective date: May 27, 2026

Welcome to Mirai! By downloading, installing, or using our mobile application (“App”), you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read them carefully. If you do not agree to these Terms, please do not use our App.

1. General Information

About Us: Mirai is operated by Mirai Life Pte. Ltd. ("Company," "we," "our," or "us"), a company registered in Singapore under UEN 202242470H, with its registered office at 68 Circular Road, #02-01, 049422, Singapore.

Governing Law: These Terms are governed by and construed in accordance with the laws of Singapore. Any dispute arising out of or related to these Terms shall be resolved through arbitration in accordance with the Arbitration Act (Cap 10) of Singapore.

2. Use of the Application

Eligibility: You must be at least 13 years old to use our App.

License: We grant you a limited, non-exclusive, non-transferable, and revocable license to install and use the App on a single mobile device for personal purposes. Additional terms may apply based on the platform from which the App is downloaded.

Ownership and Restrictions: The App and its underlying software are our exclusive property. You may not copy, modify, reverse-engineer, or transfer any rights in the software. All rights not expressly granted are reserved.

International Use and Export Laws: If you access the App outside Singapore, you are responsible for compliance with local laws. The software is subject to Singapore’s export regulations and may not be used in restricted regions. Use of the App is at your own risk.

Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

User Conduct: You are responsible for all actions taken under your account. Any violation of these Terms, including illegal activities, harassment, or misuse of the application, may result in account termination. If you engage in harmful or disruptive behavior not explicitly covered in these Terms, we reserve the right to take necessary actions to protect our community and services.

Account Termination and Content Removal: We reserve the right to suspend or terminate your account at our discretion. We may also remove any content, descriptions, or benefits associated with our services. Users cannot make claims against us for suspending or terminating another user’s access. If such a claim is attempted, the user will be responsible for any resulting damages, including legal fees. These Terms remain applicable even after an account is terminated or the user stops using our services.

Data Deletion: You may request the permanent deletion of your personal data stored by us at any time by contacting our support team.

Image Generation & Credit Use: When you use the Mirai app’s AI image generation feature to create custom artwork for your Habit Cards, the following conditions apply:

Image Generation Process
1. If you close the app or navigate away during image generation, the process will continue in the background.
2. If the generation succeeds, the image will be saved in your Image Gallery, but your Habit Card will not be saved. You will need to recreate your Habit Card and manually select the saved image.
After Image Generation
1. If you wait for the image to complete, but exit the app before confirming your Habit Card, the image will still be cached on your device and appear in your Image Gallery.
2. However, the Habit Card data (goals, streaks, progress) will not be saved and must be recreated manually.
Credit Use
1. A credit is consumed once the image is successfully generated, regardless of whether you complete or confirm the associated Habit Card. Closing the app or not completing the Habit Card does not cancel the image generation process or refund the credit.

By using Mirai’s AI image generation feature, you acknowledge and accept these conditions.

3. Privacy

Data Collection: We collect and process personal data in accordance with our Privacy Policy. By using the App, you consent to such processing.

Third-Party Services: The App may contain links to third-party services. We are not responsible for the privacy practices or content of those services.

Privacy and Public Features

By default, the habits, goals, and images you upload to the App are private and visible only to you.

However, if you choose to participate in public features such as leaderboards, challenges, or social rooms, certain information (such as your username, habit streaks, and selected Habit Cards) may become visible to other users.

By joining these features, you give us permission to display your relevant content as part of the public experience. You can adjust your privacy settings or opt out of public features at any time.

4. Payments and Subscriptions

Pricing: All prices are listed in the currency of the region in which your Apple or Google Play account is created.. Prices are subject to change.

Subscription Options: Certain features of the App may only be accessible through a paid subscription. Subscription fees are charged in advance on a recurring basis (e.g., monthly or annually) based on the selected plan. Unless canceled before the end of the subscription period, your subscription will renew automatically under the same terms.

Managing Subscriptions: You may cancel your subscription renewal at any time through your account settings or by contacting us. If your subscription was purchased through an app store, you must cancel through that store. Cancellation will take effect at the end of the current billing period, and you will retain access to the premium features until that time. Refunds will not be issued for any remaining subscription period.

Payment and Billing: You agree to provide accurate billing information, including your name, address, and a valid payment method. You must update this information as needed to ensure continued access to premium features. If your payment plan includes automatic renewal, you authorize us (or our payment processor) to charge your chosen payment method at the applicable intervals until you cancel. If you dispute any charges, you must notify us within 60 days of the charge. You are responsible for any applicable taxes.

Payment Processing: Payments are processed through third-party providers (e.g., Stripe, Apple, Google). These providers have their own terms and policies, which apply to transactions made through them. We are not liable for any issues arising from third-party payment processing.

Failed Payments: If an automatic payment fails, we may issue an electronic invoice requiring manual payment within a specified timeframe. If the subscription was purchased through an app store, billing is handled by that store and subject to its terms.

Refund Policy: Except where required by law, subscription fees are non-refundable. Refund requests may be reviewed on a case-by-case basis, but approval is solely at our discretion. If your purchase was made through an app store, their refund policies will apply, and you must contact them directly for any refund requests.

Free Trials and Promotions: We may offer free trials for a limited period. If you sign up for a free trial with billing information, you will not be charged until the trial ends. If you do not cancel before the trial expires, you will be charged for the selected subscription. We may modify or discontinue free trials and promotions at any time without notice.

In-App Purchases: In-app purchases are non-transferable and cannot be redeemed for cash. If an in-app purchase does not function properly after downloading, we will investigate the issue and, if necessary, provide a replacement or fix. If a solution cannot be provided within a reasonable time, we may authorize a refund through the app store. Refund requests for in-app purchases should be directed to the app store used for the purchase.

5. Software and Licensing

6. Limitation of Liability

To the fullest extent permitted by Singapore law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our App.

Our total liability is limited to the amount you have paid us in the past 12 months (if applicable).

7. Dispute Resolution and Arbitration

Agreement to Arbitrate: Any disputes arising from or related to these Terms, the App, or your relationship with us shall be resolved through final and binding arbitration in Singapore, except for cases eligible for small claims court. By agreeing to these Terms, you waive the right to a trial by jury and to participate in class-action lawsuits. Arbitration will be conducted by a neutral arbitrator and governed by the Singapore Arbitration Act.

Prohibition of Class Actions: Both you and the Company agree that disputes may only be brought on an individual basis and not as part of a collective, class, or representative action. The arbitrator shall not have the authority to consolidate multiple claims.

Pre-Arbitration Dispute Resolution: We encourage resolving disputes amicably. Before initiating arbitration, you must send us a written notice outlining the dispute and your requested resolution. If the dispute is not resolved within 60 days, either party may initiate arbitration.

Arbitration Procedures: Arbitration will be conducted in Singapore under the rules of the Singapore International Arbitration Centre (SIAC). The arbitrator shall have the authority to grant individual relief in accordance with applicable laws.

Costs of Arbitration: The costs of arbitration will be shared equally unless the arbitrator determines that fairness requires otherwise. Each party is responsible for its legal fees unless otherwise determined by the arbitrator.

Confidentiality: All arbitration proceedings, rulings, and awards shall remain confidential, except as required by law.

Severability: If any part of this Arbitration Agreement is deemed unenforceable, the remaining provisions shall remain in effect. However, if the prohibition on class actions is found unenforceable, this entire arbitration agreement shall be void.

8. Termination

We reserve the right to terminate or suspend your account at our sole discretion if you violate these Terms.

Upon termination, your right to use the App will cease immediately. Provisions related to intellectual property, liability, and governing law will survive termination.

9. Updates to Terms

We reserve the right to modify these Terms at any time without notice. Your continued use of our App after any changes constitutes acceptance of those changes.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us at support@miraihabits.com.

Software Availability: Our App may be distributed through various application stores, including the Apple App Store and Google Play Store. When downloading our software through these platforms, additional terms from the respective stores may apply.

Apple-Specific Terms: If you use our App on an Apple device, Apple is not responsible for the application’s performance or maintenance. Your license to use the application is limited to Apple’s usage rules, and Apple is not liable for any claims related to the app’s functionality or compliance with regulations.

Google-Specific Terms: For apps downloaded from Google Play, your use of the software must comply with Google Play’s terms. Google is not responsible for the App’s operation, and we remain solely responsible for any claims or liabilities related to the software.

Software Updates: App updates may be installed automatically when new versions or features become available. Some devices and platforms may allow you to adjust your automatic update settings.

License to Use Software: We grant you a personal, worldwide, royalty-free, non-transferable, and non-exclusive license to use the software provided as part of the App. You are not permitted to copy, modify, distribute, sell, or lease any part of the software unless explicitly authorized by applicable open-source licenses or with our written permission.

Third-Party Applications: Third-party developers may integrate with the App but must not misrepresent their association with us. They may not impersonate our company, employees, or claim formal endorsement without prior written consent. We are not responsible for the content, services, or representations made by third-party applications.

Use of Intellectual Property: Personal, non-commercial creations such as fanart are permitted under Creative Commons License CC-NC-SA 3.0. However, outside of explicitly allowed cases, you may not use our trademarks, logos, trade names, domain names, or branding without obtaining a signed written agreement from us.

Ownership: All content, trademarks, and intellectual property on the App are owned by the Company or our licensors. You may not reproduce, modify, distribute, or display any part of our application without our prior written consent.

User Content: By submitting content to the App, you grant us a worldwide, non-exclusive, royalty-free license to use, modify, and distribute your content.